customer service policy
- Quality is king at Fairtex and we ensure that aspect is displayed in every facet of our company.
- Whether our customers are internal, or external we will respond as soon as possible to all requests.
- We will greet our customers with professionalism and courtesy.
- We will respond to all customer requests that come via our website within 24 hours.
- Fairtex will inform our customers about any updates that may impact them or their business.
- The company will work hard to resolve any problems that may arise in an efficient manner.